SMS Compliance
SoKal Event Invitations — SMS Program
SoKal sends SMS text messages to deliver event invitations. When a SoKal user creates an event and invites contacts by phone number, invitees receive a one-time SMS with the event details and a link to RSVP. This page documents the opt-in flow, consent language, and opt-out process for our SMS program.
SMS Opt-In Flow
The following screenshots show how a SoKal user creates an event and invites contacts, resulting in an SMS invitation with an RSVP page that includes explicit SMS consent.
Consent Collection
When an invitee opens the RSVP page, they see a checkbox to opt in to SMS notifications for the event. The user's phone number is clearly displayed so they know which number is being opted in.
Consent is collected before any additional SMS messages are sent. The initial invitation SMS is a one-time transactional message triggered by the event creator selecting the contact's phone number.
Opt-Out
Recipients can opt out of SMS messages at any time by replying STOP to any message from SoKal. Upon opting out:
- A single confirmation message is sent: "You have been unsubscribed from SoKal SMS. You will not receive any more messages. Reply HELP for help."
- No further SMS messages will be sent to that number
- The opt-out is recorded and respected across all future events
Users can also reply HELP at any time to receive assistance information, or contact us at team@sokal.app.
Message Frequency
Message frequency varies based on event activity. Typical recipients receive fewer than 5 messages per month. Messages are only sent in the following scenarios:
- Event invitation (one-time per event)
- Event updates (time change, cancellation) — only if the recipient opted in
- Event reminders — only if the recipient opted in
There are no recurring, scheduled, or marketing messages. Message and data rates may apply.
Privacy
Phone numbers collected for SMS delivery are used solely to send event-related messages. We do not sell, rent, or share phone numbers with third parties for marketing purposes. For full details, see our Privacy Policy and Terms of Service.
Contact
For questions about our SMS program, contact us at team@sokal.app.